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Terms of Use

Effective date: 10 October 2026

These terms apply to your use of this website. Please read them before using the site or sending an enquiry. By using the website, you agree to these terms.

This website is operated by NavayaTrace Solutions Private Limited (“NavayaTrace”, “we”, “us”).

  • CIN: U70200KA2026PTC216335
  • Registered office: G08, A Block, SVS Signature, Seegehalli, KR Puram, Bangalore North, Karnataka 560049
  • Mumbai office: 91SpringBoard, Gate No 2, Plant No. 6, LBS Marg, opp. Vikhroli Bus Depot, Vikhroli West, Mumbai 400079

This website explains our share recovery services: IEPF shares and dividend recovery, transmission of shares, duplicate share certificates, physical shares to demat, and shareholder KYC and registrar updates. It also lets you contact us about your situation.

NavayaTrace is an independent private company. We are not a government authority, and we are not affiliated with SEBI, the Ministry of Corporate Affairs, the IEPF Authority, or any company, registrar or depository. You may apply to these bodies directly without our assistance.

Information on this website is general and is provided to help you understand the share recovery process. It is not legal, tax or investment advice, and it may not reflect your particular situation. Rules, forms and procedures change from time to time, and requirements differ between companies and registrars.

Sending an enquiry does not create a client relationship or any obligation for you or for us. We aim to respond to enquiries within one working day.

Please make sure the information you give us is accurate and that you are entitled to enquire about the shares concerned, for example as the shareholder, a legal heir or nominee, or with their authority.

We provide services only under a written client agreement. If anything in these terms differs from your signed client agreement, the client agreement prevails.

Our professional fee is payable upon successful recovery, as per the agreed terms of engagement. All charges applicable to your case are set out in your client agreement.

Every case depends on documentation, verification and decisions made by companies, registrars, depositories and authorities. We cannot guarantee that a claim will succeed or how long it will take.

Any timeline we mention is indicative. For example, IEPF share recovery typically takes around 3–9 months, but some cases take longer.

The figures “₹300 Cr+ Recovered by Our Team” and “900+ Client Folios Managed” reflect the combined professional experience of the NavayaTrace team.

You must not misuse this website, including by submitting false or automated enquiries, attempting to gain unauthorised access, or interfering with its operation.

The content, design and logo on this website belong to NavayaTrace or are used with permission. You may view and print pages for your personal use, but you may not copy or reuse them for any other purpose without our written permission. Fonts used on this site are licensed under the SIL Open Font License.

This website may link to other sites, such as LinkedIn or WhatsApp, or refer to official websites such as the IEPF Authority's. We are not responsible for the content, availability or privacy practices of other websites.

We take care to keep this website accurate, but we do not promise that it is complete, current or always available. To the extent permitted by law, NavayaTrace is not liable for any loss arising from reliance on general information on this website. Our responsibilities for the services we provide are set out in your client agreement. Nothing in these terms limits any liability that cannot be limited under applicable law.

Our Privacy Policy explains how we handle personal information sent through this website and during our services.

We may update these terms from time to time. The latest version will be available on this page, with its effective date.

These terms are governed by the laws of India.

  • Email: biswajeet@navayatrace.com
  • Phone and WhatsApp: +91 77602 11005
  • Hours: Monday to Saturday, 9:00 AM – 6:00 PM IST

See also our Privacy Policy.